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No stops
Focus on business, and we will solve technical issues for you
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In one click
Solving any technical problems: professional help in one click
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Transparent reporting
All tasks and time spent are recorded in the CRM. Pay only for the hours spent
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Quick response
We quickly and effectively solve any technical problems
Technical services website support and maintenance
Site technical support – is an indispensable tool to ensure the smooth operation of your business. From fixing technical glitches to updating software and preventing hacks – our team of professionals is ready to give you the support you need so you can focus on growing your business knowing that your site is in good hands
Popular technical support tasks
- Software and plugins update
- Creating a copy of the site in storage
- Communication with hosting provider technical support
- Installing CMS updates
- Installation of an SSL certificate
- Working with content
- Placement of new goods and services
- Adding price lists
- Tracking the relevance of stocks
Maintenance rates
Simple
- 10 hours per month
- Response time: 4 hours
- 1 monitoring tool included, free
For sites that need light, reliable upkeep.
Optimal
- 16 hours per month
- Response time: up to 2 hours
- 1 monitoring tool included, free
Balanced support for growing websites.
Premium
- 30 hours per month
- Response time: up to 1 hour
- 1 monitoring tool included, free
Priority support with the fastest response.
Deposit
- Prepaid hour packages (10-300 h)
- Response time: 1-4 hours depending on package
- 1 monitoring tool included, free
Prepaid hours you can use whenever you need them.
Pay-as-you-go
- Billed monthly for completed work only
- Response time: up to 1 hour
- 1 monitoring tool included, free
Pay only for the work completed each month.
* Any hours not used within the month do not carry over to the next month.
** Response time depends on the plan you choose and starts from 1 hour; exact timing for each task is confirmed with you when it is submitted.
What is included in the cost of website technical support?
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Common tasks we solve
- Updating software and plugins
- Creating a copy of the site in storage
- Contacting your hosting provider's technical support
- Installing CMS updates
- Installing an SSL certificate
- Implementation of online payment
- Fixing 404 errors and 301 redirects
- Code validation and standardization
- Resuming website operation in case of problems
- Setting up a mail service
- Configuring the admin panel
- Setting up analytics systems
- Domain transfer
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Layout and design
- Redesign Design of banners and promotions
- Image processing
- Improving navigation and usability
- Creating versions for all devices
- Logo development
- Creating presentations
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Information support for the website
- Working with content
- Placement of new products and services
- Adding price lists
- Eliminating spam
- Creating product cards
- Adding new articles
- Updating information on the website
- News publication
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We work with any websites
- Online stores
- Directory sites
- Corporate websites
- Business card websites
- Landing pages
- E-commerce websites
Supported sites and CMS
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Popular JavaScript library for building user interfaces
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Progressive framework for creating interactive user interfaces
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Tool for setting up development environment and building projects, used by JavaScript developers
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Powerful CSS framework that provides utilities for styling elements, allowing responsive web sites
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Hypertext markup language used to create the structure and content of web pages
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Popular web framework for Python used for web application development
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PHP framework with open source designed to build complex websites and web applications
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Web framework for building Python applications quickly and simply
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Online tool for creating and collaborating on vector graphics, prototypes and interfaces
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Visual collaboration platform for creating projects and designs in real time
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Full-featured CMS for corporate websites, portals and online stores
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CMS and e-commerce software built on PHP for managing online stores
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Popular content management system for creating and managing websites of all types
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Open-source CMS written in PHP with flexible templating and a rich API
Why should you contact us?
Fast and professional technical support from Voctos – is a key factor for the successful development of your online business. Our specialists are ready to quickly respond to any technical problems, ensuring the continuous operation of your web resource. We guarantee a minimum downtime and a reduction in revenue losses thanks to a quick and high-quality solution to all technical issues. Our team of professionals takes care of the security and stability of your website so that you can focus on business development. Trust Voctos – and your online project will always be in good hands
The Team
The team
Head of SEO & GEO
Beshoy Adel
Senior SEO Specialist
Monika Gabriel
Senior Web Developer
Reem Sameh
Head of PPC
Keroles Mousa
SEO Specialist
Tasneem Moustafa
Link Building Specialist
Shadi Milad
SEO Specialist
Aya Kandil
Content Writer
Marina Magdy
Trusted by
Client reviews
All reviewsegyptpyramidstours.com
Marcous Fathy
Business Development Manager
We've just completed our first quarter with Beshoy, and the results have been outstanding. Our organic traffic grew from 3,650 to 18,720, we achieved a 300%+ ROI from reservations, and secured Featured Snippets for multiple tour packages.
24 September 2023
drserkanaygin.com
Dr. Serkan Aygın
Hair Transplant Surgeon
VOCTOS built an SEO strategy that grew our bookings and expanded our visibility to a whole new audience by 375%, with our keywords in the top search results up more than 1600%. Their understanding of Arabic search behavior made all the difference.
7 December 2022
Samy Amin
Samy Amin
Head of Editorial, VPN Arabi
VOCTOS developed and executed a full Arabic SEO strategy for our VPN company. We saw a 280% increase in organic traffic, secured the top spot for competitive keywords, and our content got cited 160 times in ChatGPT responses. What really impressed us was how well they understand the Arabic market, not just generic SEO translated into Arabic.
1 June 2026
Saif Cabinets Decor
Abraam Samy
CEO of Saif Cabinets Decor
When we first came to VOCTOS, our business was almost invisible online despite years of quality work. Their team fixed the technical issues holding us back and built an SEO strategy ready for AI search too. Within months we ranked on Google's first page for over 55 keywords, with organic traffic up around 170%.
4 June 2026
serialtranslation.com
Samy Ibrahim
General Manager of Serial Translation
VOCTOS took over our Google Ads campaigns and brought our CPC down by 53%, while our conversion rate jumped 164.7%, with much higher quality leads coming through. It has been a pleasure working with the entire team.
15 July 2021
Eagle Marble
Ebraam Ayoub
General Manager
The VOCTOS team helped us grow our search visibility by 190%. We appreciate their responsiveness, dedication, and continuous support throughout the project.
25 March 2023
ovistone.com
John Attia
Digital Marketing Director
We hired VOCTOS two years ago to grow our SEO and traffic, and they delivered. What impressed me most was seeing Ovistone start showing up in ChatGPT and Google AI Overviews when people searched for stone suppliers. Our organic traffic keeps climbing and our qualified B2B inquiries have jumped.
13 October 2023
royalhaircenter.com
Dr. Mathew John
Senior Surgeon
When we first partnered with VOCTOS, our clinic had just two physicians and one night doctor, with everyone juggling several roles. We've grown a lot since then, today we have three physicians, a full-time secretary, and dedicated cleaning staff, largely thanks to the steady flow of new patients their marketing brought in.
11 August 2022
nsfx.com
Rami Dawud
Marketing Manager
Beshoy is a true SEO professional, punctual, and the quality of his delivery is fantastic. His analysis gave us real insight and a clear path to build our brand's online presence.
4 April 2019
marketingcollege.com
Nahed Maher
Brand Ambassador
SEO is a complicated world, and few people bring the creative techniques Beshoy does. He stays on top of the latest SEO trends and genuinely cares about getting his clients the most value.
16 October 2018
nrg-digital.com
Ahmed Sabbour
CEO
It's been a real pleasure working with Beshoy. He's innovative, broad-minded, and has a great ability to analyze, summarize, and deliver strong results, even working remotely.
16 October 2019
vintage-vaults.com
Sherif El-Haddad
Founder / CEO
Beshoy has done a great job increasing our SEO ranking. He's also helped boost our conversions and improve the website.
7 December 2023
Frequently Asked Questions
We handle website tasks of any complexity — from small fixes and content updates to performance optimization, bug fixing, integrations, and infrastructure work. Just send us a short description of what you need and we’ll estimate the time and scope for you.
Every plan includes a core set of ongoing work: uptime and performance monitoring, virus and security scanning with cleanup, regular backups (including databases), coordination with your hosting provider, and periodic content checks to keep everything current. Each plan also comes with a set number of specialist hours you can spend on your own priorities.
You get a dedicated manager who is your single point of contact. You send tasks in whatever way is convenient for you, we assess the effort, agree on the scope with you, and then start the work. If a task can’t be fully estimated up front, we’ll let you know before proceeding so there are no surprises.
Response time depends on your plan and starts from 1 hour for priority plans. For prepaid (deposit) and pay-as-you-go clients, timing also depends on the current workload of our team, but we always confirm expected timelines with you when a task is submitted.
Our specialists each have at least 3 years of hands-on experience and continually update their skills. Your website is handled by people who work with these technologies every day, not trainees.
We work with both businesses and individuals. We’re happy to arrange a working format that suits you, whether you’re a company or a private site owner.
Yes. We stand behind our work and guarantee it. Whenever possible, changes are first applied and tested on a staging version of your site and only deployed to the live site once everything is confirmed to work correctly.
We provide regular reporting in a format that works for you. By default you receive a clear monthly summary of the tasks completed and the hours spent, so you always know exactly what was done.
