Privacy Policy of www.voctos.com

This Website collects some Personal Data from its Users.

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Types of data collected

Among the Personal Data collected by this Website, independently or through third parties, there are: Cookies; Usage data; e-mail; telephone number.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all the Data requested by this Website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
Any use of Cookies – or other tracking tools – by this Website or by the owners of third party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to for the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing the collected data

Method of treatment

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The treatment is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers) may have access to the Data. , hosting provider, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the treatment

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: in some legal systems, the Data Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”). to such treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
  • processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • processing is necessary for the performance of a public interest task or for the exercise of public powers with which the Data Controller is invested;
  • processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

However, it is always possible to request the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for in a contract or necessary to conclude a contract.

Place

The Data are processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check whether one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or requesting information from the Data Controller by contacting him at the details indicated at the opening.

Retention period

The data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
  • Personal data collected for purposes related to the legitimate interest of the owner will be retained until the satisfaction of this interest. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the treatment is based on the User’s consent, the Data Controller can keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the processing of the collected data

User data are collected to allow the owner to provide the service, fulfill legal obligations, respond to requests or executive actions, protect their rights and interests (or those of users or third parties), identify any malicious activities or fraudulent, as well as for the following purposes: Display of content from external platforms, Address management and sending of email messages, Remarketing and behavioral targeting, Statistics, User database management, Tag management and Heat mapping and session recording.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the section “Detailed information on the processing of Personal Data”.

Details on the processing of personal data

Personal data are collected for the following purposes and using the following services:

User database management

This type of service allows the Owner to build user profiles starting from an email address, the name or any other information that the User provides to this Website, as well as to track the User’s activities through statistical functions. This Personal Data may also be crossed with publicly available information about the User (such as profiles on social networks) and used to build private profiles that the Owner can view and use to improve this Website.
Some of these services may also allow the scheduled sending of messages to the User, such as emails based on specific actions carried out on this Website.

Tag management

This type of service is functional to the centralized management of the tags or scripts used on this Website.
The use of these services involves the flow of User Data through them and, if necessary, their retention.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data processed: Cookies; Usage data.

Place of treatment: United States – Privacy Policy . Subject adhering to the Privacy Shield.

Address management and sending of email messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services could also allow you to collect data relating to the date and time of display of the messages by the User, as well as the interaction of the User with them, such as information on clicks on the links inserted in the messages.

Mailchimp (The Rocket Science Group, LLC.)

Mailchimp is an address management and emailing service provided by The Rocket Science Group LLC.

Personal Data processed: email.

Place of treatment: USA – Privacy Policy . Subject adhering to the Privacy Shield.

Remarketing and behavioral targeting

This type of service allows this website and its partners to communicate, optimize and serve advertisements based on the past use of this website by the user.
This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is linked.
In addition to the options to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third party service.

Google Ads remarketing (Google Inc.)

Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the position in which this website is used, which connects the activity of this website with the Google Ads advertising network and the DoubleClick Cookie.

Users can choose not to use Google cookies for ad personalization by visiting the Google Ad Settings .

Personal Data processed: Cookies; Usage data.

Place of treatment: USA – Privacy Policy – Opt Out . Subject adhering to the Privacy Shield.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google could use Personal Data to contextualize and personalize the advertisements of its advertising network.

Personal Data processed: Cookies; Usage data.

Place of treatment: Ireland – Privacy Policy – Opt Out . Subject adhering to the Privacy Shield.

Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

Google Maps widget (Google Inc.)

Google Maps is a map visualization service managed by Google Inc. that allows this website to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of treatment: USA – Privacy Policy .

YouTube Video Widget (Google Inc.)

YouTube is a video content viewing service managed by Google Inc. that allows this website to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of treatment: USA – Privacy Policy .

User rights

Users can exercise certain rights with reference to the data processed by the owner.

In particular, the User has the right to:

  • withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.
  • oppose the processing of their data. The user can object to the processing of their data when it takes place on a legal basis other than consent. Further details on the right to object are indicated in the section below.
  • access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the treatment and to receive a copy of the data processed.
  • verify and request correction. The User can verify the correctness of his Data and request its updating or correction.
  • obtain the limitation of the treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
  • obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
  • receive your data or have it transferred to another holder. The User has the right to receive his Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another holder. This provision is applicable when the Data are processed with automated tools and the treatment is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
  • propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public powers with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data were processed for direct marketing purposes, they can oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.

Learn more about the treatment

Defense in court

The User’s Personal Data may be used by the Data Controller in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this Website and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Reply to “Do Not Track” requests

This website does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying it to Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes of contact he has. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

Personal Data (or Data)

It constitutes personal data any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage data

These are the information collected automatically through this website (also from third party applications integrated into this website), including: the IP addresses or domain names of the computers used by the user who connects with this website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application,with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual who uses this website which, unless otherwise specified, coincides with the interested party.

All services and services provided on our website www.voctos.com belong to our company, Voctos Digital Marketing, registered at Heliopolis, Cairo, Egypt .

In some periods, our company may send campaign information, information about new services, and promotional offers to its customers and members. Our members can make any choices about whether or not to receive such information while becoming a member, then, after logging in, they can change this selection in the account information section or make a notification with the link in the information message that comes to it.

During the approval process carried out on our website or via e-mail, personal information transmitted by our members via electronic media will not be disclosed to third parties except for the purposes and scope determined by the “Membership Agreement” we have made with our Members.

Our company registers and uses the IP address of its members in order to identify problems related to the system and to quickly resolve any problems or disputes related to the service provided. IP addresses can also be used to generally identify users and collect comprehensive demographic information.

Our company may use the information requested for the purpose of direct marketing by itself or the people with whom it cooperates, except for the purposes and scope specified by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information related to transactions made on our website; Apart from the purposes and scope specified by the “Membership Agreement”, our company and its collaborators can be used for various statistical evaluations, database creation and market research without disclosing the identity of our members.

Our company strictly keeps confidential information private and confidential, accepting it as a secret of confidentiality and ensuring and maintaining confidentiality, taking all necessary measures to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party. is committed to showing.


Credit Card Security

Our company keeps the security of the credit card holders shopping on our shopping sites first. Your credit card information is not stored in any way our system.

There are two things you need to pay attention to to understand that you are on a secure site when you enter the processes process. One of them is a key or lock symbol on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales process and in the direction of your order. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, regardless of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us,

The reliability of payment / invoice / delivery address information of orders placed online by credit card is checked by our company against Credit Cards Fraud. Therefore, the accuracy of financial and address / telephone information must first be verified in order for customers who place orders from our shopping sites for the first time to reach the procurement and delivery stage. For the control of this information, if necessary, the customer holding the credit card or the relevant bank is contacted.

Only you can access and change all the information you provided while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it acts within 128 bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

Internet shopping sites with information line or customer service service and clear address and telephone information are preferred today. In this way, you can get detailed information about all the issues that are on your mind, and you can get healthier information about the reliability of the company that provides online shopping services.


Third Party Websites And Applications

Our website can link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on the site of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this Agreement relate solely to the use of our website, not third party websites.


Exceptional Cases

Our company may disclose the information of the users to third parties, except for the provisions of this “Privacy Policy”, in the following limited circumstances. These situations are limited in number;

1. To comply with the obligations imposed by applicable law rules issued by the competent legal authority such as Law, Decree Law, Regulation etc.;

2. In order to fulfill and implement the requirements of the “Membership Agreement” and other agreements concluded with the users;

3. Requesting information about users for the purpose of conducting a research or investigation duly conducted by the competent administrative and judicial authority;

4. When it is necessary to provide information to protect the rights or security of users.


Email Security

In e-mails you send to Voctos or customer service, never write your credit card number or passwords. The information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

Our company may change the terms of this “Privacy Policy” at any time by posting on the site or by sending an e-mail to users or posting on the site. If the provisions of the Privacy Policy are changed, it becomes effective on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an e-mail to us. You can reach our contact information below.

Company Title:  VOCTOS Digital Marketing

Address: Heliopolis, Cairo, Egypt

Tel: 0155 436 5682