WordPress support
& maintenance
WordPress support and maintenance that keeps your site fast, secure, and up to date. We manage core, theme, and plugin updates, stop malware, and fix conflicts before they cost you sales.
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No downtime
You run the store. We handle updates, backups, and fixes in the background.
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One point of contact
Send a task any way you like. A dedicated WordPress engineer owns it.
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Transparent hours
Every task and hour is logged in our CRM. You pay only for time actually spent.
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Response from 1 hour
Priority plans get a fix started within the hour, not the next business day.
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WordPress technical support and maintenance
WordPress powers a huge share of the web, and that popularity makes it a constant target. Outdated plugins, theme conflicts, and unpatched cores are the top causes of hacked and broken sites. We keep your install current, secure, and fast: managed updates on staging first, malware protection, daily backups, and quick fixes when something breaks, so downtime never turns into lost revenue.
Common WordPress support tasks
- Core, theme, and plugin updates on staging
- Daily backups to secure off-site storage
- Malware scanning, cleanup, and firewall setup
- PHP upgrades and compatibility fixes
- SSL, caching, and CDN configuration
- WooCommerce and checkout fixes
- Elementor and Gutenberg layout edits
- Speed and Core Web Vitals tuning
- Plugin conflict and error debugging
WordPress support plans
Essential
- WordPress core, theme and plugin updates
- Monthly backup and site health report
- Requests answered within 1 business day
For sites that need steady maintenance and occasional fixes
Priority
- Everything in Essential
- Priority fixes for WordPress-specific issues within 4 hours
- Content and product/catalog updates included
For active sites that need fast turnaround
Dedicated
- Everything in Priority
- Dedicated response window within 1 hour
- A named engineer familiar with your WordPress setup
For high-traffic sites that need a dedicated response window
Technical support looks like just fixing things when they break, but keeping a WordPress site stable takes proactive monitoring, quick diagnosis, and engineers who already know your specific setup, not just generic troubleshooting.
Because every WordPress site runs a different mix of plugins, themes, and customizations, we confirm the exact scope of ongoing support after reviewing your site, so your monthly hours and response times are matched to what your site actually needs.
Supported sites and CMS
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A popular content management system used to create and manage websites and blogs of any complexity.
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A content management system (CMS) developed by the Russian company Bitrix, widely used for corporate sites and online stores.
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An open-source content management system written in PHP and using MySQL or MS SQL for data storage.
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A content management system and software for online stores, built on PHP.
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A popular Python web development framework that simplifies building secure and scalable web applications.
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An open-source PHP framework designed for building complex websites and web applications.
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A popular JavaScript library for building user interfaces.
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A progressive framework for creating interactive user interfaces.
The team
Our cases
All casesClient reviews
All reviewsFrequently Asked Questions
We handle WordPress-specific maintenance: core, theme and plugin updates, security monitoring, backups, and fixing issues as they come up. You get a monthly summary of what we worked on and why.
It depends on the plan. Essential requests are picked up within one business day. Priority plans get a response within 4 hours, and Dedicated plans within 1 hour, with a named engineer who knows your setup.
Support runs month to month. You can upgrade, downgrade, or cancel at the start of any billing cycle, there is no long-term contract.
Yes. We regularly maintain custom-built themes, bespoke plugins, and WooCommerce stores alongside standard WordPress installs.
We treat it as a priority issue. We isolate the problem, restore from the latest clean backup where needed, and patch the vulnerability that caused it.
Yes, migration to a new host or server is something we can handle as part of onboarding or as a one-off request.
Yes. We can take ownership of the full support workload or handle a specific slice of it, such as security and updates, while your team focuses on feature work.
Pricing depends on your site’s size, complexity and how many support hours you’re likely to need each month. We confirm the exact plan after a short call.
