WordPress support
& maintenance

WordPress support and maintenance that keeps your site fast, secure, and up to date. We manage core, theme, and plugin updates, stop malware, and fix conflicts before they cost you sales.

  • No downtime

    You run the store. We handle updates, backups, and fixes in the background.

  • One point of contact

    Send a task any way you like. A dedicated WordPress engineer owns it.

  • Transparent hours

    Every task and hour is logged in our CRM. You pay only for time actually spent.

  • Response from 1 hour

    Priority plans get a fix started within the hour, not the next business day.

Trusted by

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WordPress technical support and maintenance

WordPress powers a huge share of the web, and that popularity makes it a constant target. Outdated plugins, theme conflicts, and unpatched cores are the top causes of hacked and broken sites. We keep your install current, secure, and fast: managed updates on staging first, malware protection, daily backups, and quick fixes when something breaks, so downtime never turns into lost revenue.

Common WordPress support tasks

  • Core, theme, and plugin updates on staging
  • Daily backups to secure off-site storage
  • Malware scanning, cleanup, and firewall setup
  • PHP upgrades and compatibility fixes
  • SSL, caching, and CDN configuration
  1. WooCommerce and checkout fixes
  2. Elementor and Gutenberg layout edits
  3. Speed and Core Web Vitals tuning
  4. Plugin conflict and error debugging

WordPress support plans

Essential

  • WordPress core, theme and plugin updates
  • Monthly backup and site health report
  • Requests answered within 1 business day
Up to 10 hours / month

For sites that need steady maintenance and occasional fixes

Determined after meeting

Priority

  • Everything in Essential
  • Priority fixes for WordPress-specific issues within 4 hours
  • Content and product/catalog updates included
Up to 20 hours / month

For active sites that need fast turnaround

Determined after meeting

Dedicated

  • Everything in Priority
  • Dedicated response window within 1 hour
  • A named engineer familiar with your WordPress setup
30+ hours / month

For high-traffic sites that need a dedicated response window

Determined after meeting
Company presentation

Technical support looks like just fixing things when they break, but keeping a WordPress site stable takes proactive monitoring, quick diagnosis, and engineers who already know your specific setup, not just generic troubleshooting.
Because every WordPress site runs a different mix of plugins, themes, and customizations, we confirm the exact scope of ongoing support after reviewing your site, so your monthly hours and response times are matched to what your site actually needs.

WordPress runs more than 40% of the web, which is exactly why it needs active maintenance. Most hacked or broken WordPress sites fail for the same three reasons: an outdated plugin, a theme conflict, or an unpatched core. Our WordPress support keeps all three under control so your site stays fast, secure, and online while you focus on the business.

What WordPress technical support covers

Support is ongoing work, not a one-off fix. We manage the full stack behind your site: WordPress core, themes, plugins, PHP, the database, and the hosting environment. Every update is tested on a staging copy before it touches your live site, so a plugin release never takes down your checkout.

  • Managed updates for core, themes, and plugins, tested on staging first
  • Security hardening, malware scanning, and cleanup with Wordfence or Sucuri
  • Daily automated backups stored off-site, with a tested one-click restore
  • Performance tuning: object caching, image optimization, and a CDN
  • Uptime monitoring and fast incident response when something breaks

The WordPress problems we fix most

After years of maintaining WordPress sites, the same issues come up again and again. Knowing where to look is what turns a fix into minutes instead of days.

Plugin and theme conflicts

One incompatible plugin can trigger the white screen of death or break your layout after an update. We reproduce the conflict on staging, isolate the culprit, and patch, replace, or roll it back, without guessing on your live site.

Security and malware

Injected spam links, redirects, and backdoors almost always trace back to an outdated plugin or a weak admin password. We clean the infection, close the entry point, and add a firewall and login protection so it does not come back.

Speed and Core Web Vitals

Slow WordPress sites usually suffer from bloated page builders, unoptimized images, and no caching. We fix the real bottlenecks with Redis object caching, a CDN, and image compression, then measure the result against Core Web Vitals, not vanity scores.

What is included in the support plans

Core maintenance

  • Weekly core, theme, and plugin updates on staging
  • Daily database and file backups
  • PHP version upgrades and compatibility testing
  • Broken link, 404, and redirect fixes
  • Hosting and DNS coordination

Security and stability

  • Malware scanning and removal
  • Firewall and login hardening
  • SSL setup and renewal
  • Spam and comment protection
  • Emergency recovery from clean backups

WooCommerce and content

  • Checkout, payment, and shipping fixes
  • Product, price, and catalog updates
  • Elementor and Gutenberg edits
  • New pages, posts, and landing sections
  • Third-party integrations and APIs

Who WordPress support is for

This service fits site owners who cannot afford downtime and do not want to manage updates themselves. That includes WooCommerce stores losing sales to checkout bugs, businesses running Elementor or custom themes, and teams whose developer left without documentation. If your site is your main sales channel, it needs someone watching it.

How we work

You get a dedicated manager and a WordPress engineer, not a ticket queue. Send a task in any format. We scope it, agree the effort with you, do the work on staging, and push it live once it is confirmed to work. Every task and hour is logged, and you get a clear monthly report.

  • Onboarding audit of your site, plugins, and hosting
  • Staging environment set up for safe changes
  • Tasks scoped and confirmed before work starts
  • Changes tested, then deployed to production
  • Monthly report of work done and hours used

Results you can expect

Well-maintained WordPress sites load faster, rank better, and stop bleeding revenue to outages. Clients see fewer incidents, faster fixes, and no more panic when an update breaks something. Security stops being a gamble because the entry points are already closed.

  • Higher uptime and faster page loads
  • Fewer plugin and update failures
  • Malware and hack risk kept low
  • Predictable monthly cost instead of surprise fixes

WordPress does not run itself. If your site matters to the business, the safe move is proactive maintenance, not waiting for the next crash. Send us your site and we will start with a free health audit.

Supported sites and CMS

  • WORDPRESS

    A popular content management system used to create and manage websites and blogs of any complexity.

  • 1C-BITRIX

    A content management system (CMS) developed by the Russian company Bitrix, widely used for corporate sites and online stores.

  • MODX

    An open-source content management system written in PHP and using MySQL or MS SQL for data storage.

  • OPENCART

    A content management system and software for online stores, built on PHP.

  • DJANGO

    A popular Python web development framework that simplifies building secure and scalable web applications.

  • LARAVEL

    An open-source PHP framework designed for building complex websites and web applications.

  • REACT

    A popular JavaScript library for building user interfaces.

  • VUE

    A progressive framework for creating interactive user interfaces.

The team

Beshoy Adel Head of SEO & GEO

Beshoy Adel

Monika Gabriel Senior SEO Specialist

Monika Gabriel

Reem Sameh Senior Web Developer

Reem Sameh

Keroles Mousa Head of PPC

Keroles Mousa

Tasneem Moustafa SEO Specialist

Tasneem Moustafa

Shadi Milad Link Building Specialist

Shadi Milad

Aya Kandil SEO Specialist

Aya Kandil

Marina Magdy Content Writer

Marina Magdy

Our cases

All cases
Delta Logo

GEO Services for Delta Medical Labs

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GEO Services for Delta Medical Labs

1M monthly organic visits and 159,200 ranked keywords, 1,800 Google AI Overview citations, while ranking #1 for 197 high-volume keywords in KSA.

Ogaei Logo

SEO & GEO for Ogaei Virtual Care

Svg GEO
SEO & GEO for Ogaei Virtual Care

From 3 to 7,931 monthly organic clicks in 7 months, 2.9M+ impressions, and 40+ keywords in Google’s Top 10.

VPNLY LOGO

Arabic SEO, GEO & guest posting for VPNly

Svg SEO
Arabic SEO, GEO & guest posting for VPNly

65K peak monthly organic visits, 55 guest posts, and 128 pages cited by AI engines.

eduverse logo

Website promotion Eduverse

Svg SEO
Website promotion Eduverse

Increased search traffic 12 times in 10 months: 45% of requests in the TOP 5, 55% in the TOP 10

Client reviews

All reviews

egyptpyramidstours.com

Marcous Fathy

Business Development Manager

We've just completed our first quarter with Beshoy, and the results have been outstanding. Our organic traffic grew from 3,650 to 18,720, we achieved a 300%+ ROI from reservations, and secured Featured Snippets for multiple tour packages.

24 September

drserkanaygin.com

Dr. Serkan Aygın

Hair Transplant Surgeon

VOCTOS built an SEO strategy that grew our bookings and expanded our visibility to a whole new audience by 375%, with our keywords in the top search results up more than 1600%. Their understanding of Arabic search behavior made all the difference.

7 December

Samy Amin

Samy Amin

Head of Editorial, VPN Arabi

VOCTOS developed and executed a full Arabic SEO strategy for our VPN company. We saw a 280% increase in organic traffic, secured the top spot for competitive keywords, and our content got cited 160 times in ChatGPT responses. What really impressed us was how well they understand the Arabic market, not just generic SEO translated into Arabic.

1 June

Saif Cabinets Decor

Abraam Samy

CEO of Saif Cabinets Decor

When we first came to VOCTOS, our business was almost invisible online despite years of quality work. Their team fixed the technical issues holding us back and built an SEO strategy ready for AI search too. Within months we ranked on Google's first page for over 55 keywords, with organic traffic up around 170%.

4 June

serialtranslation.com

Samy Ibrahim

General Manager of Serial Translation

VOCTOS took over our Google Ads campaigns and brought our CPC down by 53%, while our conversion rate jumped 164.7%, with much higher quality leads coming through. It has been a pleasure working with the entire team.

15 July

Eagle Marble

Ebraam Ayoub

General Manager

The VOCTOS team helped us grow our search visibility by 190%. We appreciate their responsiveness, dedication, and continuous support throughout the project.

25 March

ovistone.com

John Attia

Digital Marketing Director

We hired VOCTOS two years ago to grow our SEO and traffic, and they delivered. What impressed me most was seeing Ovistone start showing up in ChatGPT and Google AI Overviews when people searched for stone suppliers. Our organic traffic keeps climbing and our qualified B2B inquiries have jumped.

13 October

royalhaircenter.com

Dr. Mathew John

Senior Surgeon

When we first partnered with VOCTOS, our clinic had just two physicians and one night doctor, with everyone juggling several roles. We've grown a lot since then, today we have three physicians, a full-time secretary, and dedicated cleaning staff, largely thanks to the steady flow of new patients their marketing brought in.

11 August

nsfx.com

Rami Dawud

Marketing Manager

Beshoy is a true SEO professional, punctual, and the quality of his delivery is fantastic. His analysis gave us real insight and a clear path to build our brand's online presence.

4 April

marketingcollege.com

Nahed Maher

Brand Ambassador

SEO is a complicated world, and few people bring the creative techniques Beshoy does. He stays on top of the latest SEO trends and genuinely cares about getting his clients the most value.

16 October

nrg-digital.com

Ahmed Sabbour

CEO

It's been a real pleasure working with Beshoy. He's innovative, broad-minded, and has a great ability to analyze, summarize, and deliver strong results, even working remotely.

16 October

vintage-vaults.com

Sherif El-Haddad

Founder / CEO

Beshoy has done a great job increasing our SEO ranking. He's also helped boost our conversions and improve the website.

7 December

Frequently Asked Questions

We handle WordPress-specific maintenance: core, theme and plugin updates, security monitoring, backups, and fixing issues as they come up. You get a monthly summary of what we worked on and why.

It depends on the plan. Essential requests are picked up within one business day. Priority plans get a response within 4 hours, and Dedicated plans within 1 hour, with a named engineer who knows your setup.

Support runs month to month. You can upgrade, downgrade, or cancel at the start of any billing cycle, there is no long-term contract.

Yes. We regularly maintain custom-built themes, bespoke plugins, and WooCommerce stores alongside standard WordPress installs.

We treat it as a priority issue. We isolate the problem, restore from the latest clean backup where needed, and patch the vulnerability that caused it.

Yes, migration to a new host or server is something we can handle as part of onboarding or as a one-off request.

Yes. We can take ownership of the full support workload or handle a specific slice of it, such as security and updates, while your team focuses on feature work.

Pricing depends on your site’s size, complexity and how many support hours you’re likely to need each month. We confirm the exact plan after a short call.

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